Common questions about our services, coverage area, and process. If you don't see your question, get in touch.
Does my car insurance cover windshield replacement in Memphis?
Comprehensive coverage pays for windshield replacement in Tennessee, but your deductible still applies, because Tennessee has no law forcing insurers to waive it. Kentucky, South Carolina and Florida do. Tennessee drivers who pay nothing either carry an optional full-glass endorsement, roughly $30 to $60 a year, or are having a chip repaired rather than the glass replaced. We verify your actual coverage with your carrier before any work starts and tell you plainly when paying cash is cheaper than claiming.
Is windshield chip repair covered with no deductible in Tennessee?
Most major carriers waive the deductible on windshield repair, including State Farm, GEICO, Progressive and Allstate on most policies. That is a business decision rather than a legal requirement: an $85 repair today is cheaper for them than a $400 replacement in six months. Call your carrier and ask whether repair is covered at zero deductible before booking.
How long does windshield replacement take?
The installation itself takes 60 to 90 minutes. After that, we ask you to wait at least 30 to 60 minutes for the urethane adhesive to reach a safe drive-away strength. For vehicles with ADAS cameras on the windshield, add another 30 to 45 minutes for calibration. We schedule same-day appointments across Memphis and Shelby County.
Can you repair my windshield instead of replacing it?
Yes, if the chip is smaller than a quarter, the crack is under about six inches, the damage is in the outer glass layer only, and it is not in the driver's direct line of sight or touching the edge of the glass. Fail any one of those tests and replacement is the right call. Repair runs $85 to $160 against $176 to $767 for a replacement, so we always check repairability first and tell you honestly which one you need.
Do I need ADAS calibration after a windshield replacement?
Yes, if your vehicle has a forward-facing camera mounted on the windshield. This includes systems like lane departure warning, automatic emergency braking, adaptive cruise control, and traffic sign recognition. Installing a new windshield shifts the camera angle slightly, which throws off the calibration. We perform both static (target board) and dynamic (road test) calibration on-site.
Can you come to my location in Memphis?
Yes. We offer mobile auto glass service throughout Shelby County, Memphis, Germantown, Collierville, Bartlett, Cordova, East Memphis, and surrounding areas. We bring all equipment to your home, office, parking garage, or worksite. Same-day mobile appointments are available depending on schedule.
What areas do you serve near Memphis?
Our primary service area covers all of Shelby County: Memphis, Germantown, Collierville, Bartlett, Cordova, East Memphis, Millington, and Lakeland. We also serve parts of DeSoto County in Mississippi. If you're outside these areas, give us a call and we'll see if we can make it work.